If your availability as seen on your Sirvoy calendar isn’t reflected correctly on Citybreak, there might be an issue with the availability period.
Please follow these steps to make it work:
- Go to your Citybreak Extranet.
- Click the + sign next to your property/listing
- If you already have an availability period set up, please erase it.
- Create a new one by clicking on “Availability periods”
- Click “Add period”
- Choose a date in the distant future as end date of your availability period, such as: 2050-01-01, and make sure that the dates for your rate period are the same
Please contact us at firstname.lastname@example.org if you experience problems after following the steps above.