Sirvoy Vault Issue – Resolved

During the time periods mentioned below, an issue at a third-party provider caused our “Sirvoy Vault” feature not to work …

Expedia Outage – Resolved

The Expedia outage has now been resolved. Please be aware that bookings made in Expedia during the outage will not …

Expedia Outage – Resolved

The Expedia outage has now been resolved. Please be aware that bookings made in Expedia during the outage will not …

SMS Delivery Issue – Resolved

The problem that resulted in non-delivery of SMS has been resolved. This was caused by a temporary performance issue at …

Booking.com Outage – Resolved

The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be …

Expedia Outage – Resolved

The Expedia outage has now been resolved. Please be aware that bookings made in Expedia during the outage will not …

New Regulation Affecting Card Payments for European Cardholders

New regulations coming into effect on September 14, 2019 will require changes to how your European guests authenticate online payments. …

HotelSpecials Outage – Resolved

The HotelSpecials outage has now been resolved. If you have received any bookings during the outage then they should be …

Booking.com Outage – Resolved

The Booking.com outage has now been resolved. If you have received any bookings during the outage then they should be …

Updated T&C’s

Sirvoy has recently updated their Terms and Conditions and the revised T&C’s can be found here.  These changes reflect the …